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free-shipping

FREE SHIPPING ON ORDERS OVER $250
NO INTERNATIONAL DELIVERIES

Treetools offer New Zealand resident customers FREE SHIPPING on all online orders over the total invoice value of $250 - it's our way of saying 'thank you' for shopping with us. All parcels require a signature on delivery. The Treetools FREE SHIPPING OFFER includes Rural Delivery.

The FREE SHIPPING OPTION will automatically display in the Shopping Cart when your order exceeds the $250 threshold.

But, like everything else ‘FREE’ these days there are a few caveats – the Treetools FREE SHIPPING offer excludes the following:

  • International Sales (no international deliveries)
  • Saturday Deliveries
  • 'Overnight' or 'Rush' Deliveries - anywhere in the country
  • Wholesale Orders
  • All Orders under the total invoice value of $250

And, in rare instances, we might need to charge shipping on excessively heavy or oversize products (and Treetools reserve the right to do so - no complaining please).

You will be advised by email (or phone) if door-to-door delivery is not possible.

OVERNIGHT 'PARCEL' DELIVERY TO MOST NORTH ISLAND URBAN DESTINATIONS

Treetools employ CourierPost for all 'parcel' orders delivered nationwide. CourierPost targets delivery to business addresses by 9 am the next working day and to residential addresses, a little later in the day; Treetools deliver to 180 major towns and cities as well covering an extensive rural network. A signature is required on delivery.

1-3 DAYS DELIVERY FOR SOUTH ISLAND AND RURAL DELIVERY ADDRESSES

Deliveries to South Island and rural addresses take a little longer - but we get there in the end. If your gear requirement is urgent, overnight delivery might be possible (additional costs are likely). Please contact Treetools for more details.

TRACK & TRACE MONITORING OF YOUR ORDER - 24 HOURS A DAY, 7 DAYS A WEEK

CourierPost Track & Trace is available online 24/7. The Trace & Trace number is emailed to you as soon as your order leaves Treetools dispatch. Our standard practice is to require 'Signature' on receipt of delivery unless otherwise requested. If no one is home to sign for the delivery, the parcel is returned to the nearest CourierPost Depot for collection.

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